1. Introduction

Welcome to Ottomait! These Terms and Conditions ("Terms") govern your use of our consulting services, AI solutions, and related tools. By accessing or using any part of Ottomait's platform, website, or services, you agree to abide by these Terms. If you do not agree to these Terms, you may not use our services.

2. Definitions

“Company” refers to Ottomait, the provider of consulting, AI tools, and implementation services.

“User” or “Client” refers to any individual or entity accessing or using Ottomait’s services.

“AI Agent” refers to any customized AI solution, bot, or tool developed by Ottomait for the user.

“Service(s)” means the consulting, strategy, design, and implementation services provided by Ottomait, including any AI solutions.

“Order Confirmation” refers to any services order confirmation, statement of work, or agreement executed between Ottomait and the Client.

“Client Data” means all data or information that the Client provides or authorizes Ottomait to access, input, or process while using the Services.

“Subscription Term” refers to the period of time for which a subscription to the Service(s) is valid, as set forth in the Order Confirmation.

“Confidential Information” means proprietary information shared between Ottomait and the Client, including business plans, strategies, and other sensitive information.

3. Service Description

Ottomait offers consulting services to assist clients in developing strategies for integrating AI solutions into their business processes. These services include designing, customizing, and implementing AI agents to automate tasks, improve efficiencies, and enhance decision-making. Users can also trial these AI agents for free before committing to full-scale deployment. Our goal is to integrate AI solutions seamlessly into user workflows with minimal technical effort.

4. Free Trial

Ottomait offers a free trial for select AI agents. This trial is for evaluation purposes only. Users agree that during the trial, any outputs or results from the AI agents are provided “as is” and without warranties. Users may choose to subscribe or purchase the AI agent with customizations after the trial period. DURING THE TRIAL PERIOD, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

5. User Responsibilities

Users are responsible for:

Providing accurate and complete information when creating accounts or customizing AI agents.

Using Ottomait’s AI and consulting services for lawful and ethical purposes. Any misuse, including unlawful or harmful activities, is strictly prohibited.

Ensuring any Client Data provided to Ottomait complies with applicable privacy laws and does not infringe upon any third-party intellectual property or rights.

6. Customization and Integration

Ottomait’s services include the ability to customize AI agents to meet specific business needs. Ottomait will make every reasonable effort to ensure smooth integration into the Client's existing workflows. However, some modifications may require additional time and fees, depending on the complexity of the requested customization.

7. Consulting and Implementation Services

Ottomait provides strategic consulting to help clients determine how to best integrate AI into their business. Our team will work closely with you to define your needs, design appropriate solutions, and oversee their implementation. We help manage the entire process—from strategy formulation to hands-on deployment.

8. Intellectual Property Rights

All content, software, and AI solutions developed by Ottomait, including website content, AI models, and custom agents, are the exclusive property of Ottomait. Users are granted a limited, non-exclusive, non-transferable license to use the AI agents for the duration specified in their agreement. Users may not modify, reverse engineer, or create derivative works of Ottomait's intellectual property.

9. Data Protection Compliance

9.1 Roles and Responsibilities

Ottomait acts as a data processor for any Client Data collected or processed as part of providing services.

The Client is responsible for ensuring that they have all necessary rights and permissions to provide Ottomait with Client Data, including compliance with GDPR, CCPA, or other relevant data protection laws.

9.2 Security Measures

Ottomait will implement and maintain appropriate technical, physical, and organizational measures to protect Client Data from unauthorized access, disclosure, or misuse.

10. Limitation of Liability

Ottomait, its employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or AI solutions. Users agree to use the AI agents and consulting services at their own risk. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE ERROR-FREE OR THAT THEY WILL MEET ALL USER EXPECTATIONS. IN NO EVENT SHALL OTTOMAIT’S LIABILITY EXCEED THE FEES PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM.

11. Indemnification

Users agree to indemnify and hold Ottomait, its employees, and affiliates harmless from any claims, liabilities, damages, losses, or expenses resulting from any violation of these Terms or misuse of Ottomait’s services.

12. Modification of Services and Terms

Ottomait reserves the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We may also modify these Terms from time to time, and users will be notified of such changes. Continued use of our services following modifications indicates acceptance of the updated Terms.

13. Subscription and Termination

Ottomait provides services based on a subscription model or project-specific agreements. The subscription or service agreement will commence on the effective date set forth in the Order Confirmation and continue for the term specified. Either party may terminate the agreement if the other party breaches any material term and fails to correct such breach within thirty (30) days of written notice. Upon termination, Ottomait will invoice for any services rendered up to the effective date of termination.

14. Fees, Invoicing, and Payments

Invoices: Ottomait reserves the right to invoice immediately upon execution of an Order Confirmation. Payment is due within thirty (30) days from the date of invoice.Taxes: All fees are exclusive of taxes, and users are responsible for any applicable taxes.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of California without regard to its conflict of law provisions.

16. Confidentiality

Both Ottomait and the Client agree to maintain the confidentiality of any proprietary information shared during the course of their relationship. This includes strategies, business plans, or any other sensitive data. Confidentiality obligations shall survive the termination of this agreement.

17. Force Majeure

Ottomait shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, such as natural disasters, strikes, acts of war, government actions, or other events of force majeure.

18. Notices

All notices shall be in writing and delivered to the other party at the address specified in the Order Confirmation. Notices will be considered given when received.

19. Independent Contractor

Ottomait is an independent contractor. Nothing in these Terms shall be construed to create a partnership, joint venture, or employer-employee relationship between Ottomait and the Client.

20. Trial Services Disclaimer

Trial Services are provided on an “as-is” basis with no warranties of any kind. Users assume all risk associated with using trial versions of our services, and Ottomait disclaims all liability during the trial period.

21. Verification and Audit Rights

Ottomait may, no more than once per year, conduct an audit to verify compliance with these Terms. Users agree to provide information reasonably required for such verification.

22. Contact Information

If you have any questions regarding these Terms, please contact us at:

[email protected]

Last Updated: 2024